Shipping Information

    Everything you need to know about shipping, delivery times, and tracking.

    Standard Shipping

    FREE on orders $50+

    Delivery Time7-15 business days

    Cost (under $50)$4.99

    Cost ($50+)FREE

    TrackingFull tracking

    Express Shipping

    Faster delivery

    Delivery Time3-7 business days

    Cost$12.99

    TrackingFull tracking

    InsuranceIncluded

    Shipping Destinations

    We ship to most countries worldwide. Delivery times and costs vary by region:

    North America
    Standard: 7-12 days|Express: 3-5 days
    Europe
    Standard: 8-15 days|Express: 4-7 days
    Asia Pacific
    Standard: 7-12 days|Express: 3-5 days
    Middle East
    Standard: 10-18 days|Express: 5-8 days
    South America
    Standard: 12-20 days|Express: 6-10 days
    Africa
    Standard: 15-25 days|Express: 7-12 days
    Order Processing

    Orders placed before 2:00 PM GMT on business days are typically processed and shipped within 24-48 hours. Orders placed on weekends or holidays will be processed on the next business day.

    Once your order ships, you will receive a shipping confirmation email with your tracking number. You can use this number to track your package on the carrier's website or through your PhoenixRisingAI account.

    During peak shopping periods (Black Friday, holiday season), processing times may be slightly longer. We appreciate your patience.